Choose the Sophos Connect icon on your desktop or search for it in your main search bar.
When the Sophos Connect Client opens, click on Connect
Type in your windows user and password, tick the Save username and password box and click on Sign in.
Remember your windows username is normally the first part of your email address, everything before the @ sign. Your password is the same as the one you use to access your computer.
The VPN will then connect although it may take up to ten Seconds to establish the connection.
When the connection is established, you will see a window like the one below.
If you need additional assistance, please reach out to the IT team, by submitting a ticket through the service portal or by emailing [email protected].